Frequently Asked Questions

To book a trip with us, simply navigate to our website and use the intuitive booking platform. Select your desired destination, travel dates, and preferences. Follow the prompts to customize your itinerary, and proceed to secure payment for your booking.

Our travel agency offers a comprehensive range of services, including vacation packages, flights, hotels, tours, and more. Explore our website to discover the diverse travel experiences we can arrange for you.

Absolutely! We understand that every traveler has unique preferences. You can customize your travel itinerary by contacting our customer support team or using our online platform to modify specific aspects of your trip to better suit your needs.

We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. 

All payments for Historic Mobile Safaris can be made via [list of accepted payment methods, e.g., credit card, bank transfer].
A deposit of 50% of the total booking amount is required to secure your reservation.
The remaining balance is due 30 days prior to your departure date.
Refunds:

Cancellations made 60 days or more prior to the departure date will receive a full refund, minus a 10% administrative fee.
Cancellations made between 30 and 59 days prior to departure will incur a 50% cancellation fee.
Cancellations made within 30 days of departure will incur a 100% cancellation fee (no refund).
No-shows will be charged the full amount of the booking.
Force Majeure:

In the event of unforeseen circumstances beyond our control, such as natural disasters, political instability, or pandemics, we may be forced to cancel or modify your safari. In such cases, we will offer alternative arrangements or a full refund.

Amendments:

We understand that plans may change. We will do our best to accommodate any amendments to your booking, but please note that fees may apply for certain changes.

Please note: This payment, refund, and cancellation policy is subject to change. Please refer to your booking confirmation for the most up-to-date information.

For any payments, cancellations, or changes to your booking, please contact us at info@solotravels.net.

By booking with Historic Mobile Safaris, you agree to these terms and conditions.

Cancellations made 60 days or more prior to the departure date will receive a full refund, minus a 10% administrative fee.

Cancellations made between 30 and 59 days prior to departure will incur a 50% cancellation fee.

Cancellations made within 30 days of departure will incur a 100% cancellation fee (no refund).

No-shows will be charged the full amount of the booking.

Force Majeure:In the event of unforeseen circumstances beyond our control, such as natural disasters, political instability, or pandemics, we may be forced to cancel or modify your safari. In such cases, we will offer alternative arrangements or a full refund.

Our customer support team is available 24/7 to assist you. You can reach us through our helpline, email, or live chat on our website. Emergency contact information will also be provided in your booking confirmation for immediate assistance during your trip.

The required travel documents, such as visas and passports, vary by destination. You can find detailed information on our website or contact our customer support for guidance. It is recommended to check and obtain the necessary documents well in advance of your travel date.